Returns & Exchanges

Due to the nature of our products, all sales are final. Please note that Aurllura reserves the right to refuse all returns. All sales are final. We will allow the exchange of any damaged item received and reported within 14 days of receipt.

Note: If we approve a refund for any reason after products have been shipped, that refund will be given in the form of STORE CREDIT ONLY.

Any unauthorized returns sent will not be issued a refund and will be discarded. If a package is returned to us, it is not examined and automatically disposed.

Cancellation Policy

We are unable to modify or cancel orders once they have been placed. Prior to submitting your order please review your details to ensure they are correct. Packages are sent to the address entered at checkout.

Change of Address

If you need to change your order because you entered the wrong address you must email us immediately info@aurllura.com This can only be done if your order is still processing or unfulfilled. If your order is fulfilled quickly which can happen, we are not able to make modifications to your order after the order is marked as fulfilled.

Shipping & Handling

Estimated transit times for S.A orders:

 3 - 7 Business Days. Not inclusive of order processing times.

Our Processing time is 2 to 3 Business Days.